What We Do

IT Services for the
Public & Charity Sector

PublicTec is a purpose-driven IT consultancy and managed services provider based in Bedfordshire, specialising in delivering reliable, affordable, and secure technology solutions to charities, schools, multi-academy trusts, and public sector organisations across the UK. From day-to-day IT support and cyber security to cloud strategy and hardware procurement, our team brings enterprise-level expertise with a commitment to social value.

Our Services

Comprehensive IT Support for Your Organisation

Every service we offer is designed around the unique needs, budgets, and compliance requirements of charities and public sector bodies.

Managed IT Services

PublicTec delivers fully managed IT services to charities, schools, and public sector organisations across Bedfordshire and beyond. Our managed service offering covers proactive monitoring, patch management, security updates, and unlimited helpdesk support — giving your organisation complete peace of mind without the cost of an in-house IT team.

  • 24/7 infrastructure monitoring
  • Proactive patch management
  • Unlimited helpdesk support
  • Regular IT health reviews

Cyber Security

Protecting your organisation from cyber threats is more important than ever. PublicTec provides layered cyber security solutions including endpoint protection, multi-factor authentication, email filtering, security awareness training, and Cyber Essentials certification support. We help charities and public sector bodies meet their obligations and protect sensitive data.

  • Cyber Essentials certification support
  • Email security & filtering
  • Endpoint detection & response
  • Staff security awareness training

Network & Connectivity

Reliable connectivity is the backbone of any modern organisation. PublicTec designs, deploys, and manages network infrastructure including Wi-Fi, firewalls, VPNs, and broadband solutions tailored to the needs of schools, charities, and offices. We ensure your team stays connected, securely and efficiently.

  • Wi-Fi design and deployment
  • Firewall management
  • VPN and remote access
  • Broadband and leased lines

Hardware Procurement

PublicTec sources and supplies IT hardware for organisations of all sizes — from individual laptops to full classroom or office rollouts. We advise on the right devices for your needs and budget, handle configuration and deployment, and ensure everything is set up and ready to use from day one.

  • Laptops, desktops & tablets
  • Pre-configured device rollouts
  • Asset management
  • Warranty and support coordination

IT Consultancy

Our experienced consultants work alongside your leadership team to develop IT strategies aligned to your organisational goals. Whether you need a full digital transformation roadmap, a cloud migration plan, or simply an independent review of your current IT setup, PublicTec provides honest, practical guidance with no jargon.

  • Digital strategy and roadmapping
  • Cloud migration planning
  • Independent IT audits
  • Vendor and contract management

IT Support & Helpdesk

When something goes wrong, you need fast and friendly support from people who understand your organisation. PublicTec's helpdesk team provides remote and on-site IT support for staff across all your locations. We offer flexible support packages to suit your team size and budget, from ad hoc assistance to fully managed helpdesk services.

  • Remote & on-site support
  • Named account management
  • Flexible support packages
  • Fast response SLAs

Data Protection

Strong data protection and information governance are essential for every modern organisation. PublicTec provides expert Data Protection Officer (DPO) services, compliance support, and access to our EduGovern360 platform to help schools, charities, and businesses meet their GDPR obligations with confidence.

  • Data Protection Officer (DPO) as a Service
  • Access to EduGovern360 Compliance Platform
  • SAR & FOI support and management
  • Data breach management and incident response
  • Data Protection Impact Assessments (DPIAs)
  • GDPR compliance audits and reviews
Start-Up Growth

Supporting Start-Up Growth Through Standards & Certification

Growing a business is about more than winning new customers. As start-ups scale, they are increasingly expected to demonstrate that they have the right processes, controls and security measures in place.

PublicTec works with start-ups and growing businesses to implement recognised standards and certifications that strengthen their organisation, build customer confidence and help unlock new commercial opportunities.

Whether you are preparing for a major tender, looking to work with larger organisations, responding to customer security requirements or simply want to introduce stronger processes as your business grows, we can support you through the journey.

ISO 9001 – Quality Management

ISO 9001 helps businesses establish consistent, well-managed processes and a culture of continual improvement. We can help you develop a practical Quality Management System that reflects how your business actually operates, rather than creating unnecessary paperwork.

Create consistent processes as the team expands
Improve accountability and ownership
Strengthen customer confidence
Demonstrate a commitment to quality
Support tender and procurement requirements
Create a stronger foundation for future growth

ISO 27001 – Information Security Management

As your business grows, so does the amount of sensitive customer, employee and commercial information you manage. ISO 27001 provides a structured approach to managing information security risks and demonstrates that security is embedded within your organisation.

Information security risk assessments
Policies, procedures and governance
Asset and supplier management
Access control and security processes
Incident management
Business continuity considerations
Internal audit preparation
Certification readiness

For technology businesses, professional services firms and organisations handling sensitive information, ISO 27001 can also provide an important competitive advantage when approaching larger customers.

Cyber Essentials

Cyber Essentials provides a recognised baseline for protecting your organisation against common cyber threats. We help start-ups understand the requirements, identify gaps and implement the technical controls needed to prepare for certification.

Secure configuration
User access control
Malware protection
Security updates and vulnerability management
Firewalls and internet gateways
Cloud services and Microsoft 365 environments

Cyber Essentials can also increasingly be requested as part of procurement exercises and customer security assessments.

Cyber Essentials Plus

Cyber Essentials Plus builds on Cyber Essentials by independently testing that the required technical controls are operating effectively. We can help businesses prepare for the assessment, remediate technical gaps and ensure their systems and devices are ready for testing.

For organisations looking to demonstrate a higher level of cyber assurance to customers, investors and supply-chain partners, Cyber Essentials Plus provides additional independent verification.

Our Approach

Building the Foundations for Growth

Our approach is designed specifically for growing organisations. We don't believe a start-up needs enterprise-level bureaucracy. Instead, we help you introduce the right governance, processes and controls at the right stage of your growth.

This means creating systems that are:

Practical — designed around how your business actually operates.

Scalable — capable of growing with your organisation.

Commercially focused — helping you meet customer, tender and procurement requirements.

Proportionate — avoiding unnecessary policies, processes and administration.

From Start-Up to Enterprise Ready

A Typical Certification Journey

We can support your organisation from its first security certification through to developing a complete governance and compliance framework.

Cyber Essentials
Cyber Essentials Plus
ISO 9001
ISO 27001

Alongside certification, we can also support your wider technology and governance requirements, including cyber security, Microsoft 365, data protection, IT strategy, policies and ongoing compliance.

Ready to strengthen your business?

Whether you are responding to your first customer security questionnaire, preparing for a tender or building the foundations for your next stage of growth, PublicTec can help you understand which standards are appropriate and create a clear route towards achieving them.

Speak to our team about building a certification and compliance roadmap for your business.

Speak to Our Team

Ready to Work With Us?

Get in touch with our team to discuss your organisation's IT needs and find out how PublicTec can help.

Get in Touch

We use cookies

We use cookies to improve your experience on our website. By continuing to browse, you agree to our use of cookies. Read our Privacy Policy for more information.